Volition Alliance Group

Our Approach

We use a systematic approach to training that includes:

Conducting a needs assessment
Generating a report and recommendations
Designing course content
Delivering the training
Follow-up to measure effectiveness
Critical Success Factors

Beginnings

Being aware of the concerns and objectives of individual participants is an integral part of our training process.

We identify how our training can (or cannot) meet or impact participant's concerns. We document concerns and objectives and use them as the basis for customizing programs to meet the needs of groups, teams, and individuals. The list of concerns and objectives is made available as part of evaluating the success of the training.

Rapport

We familiarize ourselves with the work environment.

Through getting involved in facility tours, asking employees for demonstrations of their work, and learning about products and processes we get a better picture of the workday of employees. This helps us to understand the environment and quickly build a rapport with employees. Understanding the physical stress, environmental issues and time constraints helps us customize training content, and choose the most appropriate techniques to learn in that environment.

Receptivity

We create an environment where the employees are receptive to learning.

By understanding the environment, actively listening, treating participants with respect, addressing concerns about the training, and having some fun we create an environment where participants are receptive to learning and trying new things. We create the opportunity for leadership and teamwork in the classroom, then teach individuals and teams how to apply those skills in their day-to-day work. We select methods, tools, demonstrations, and facilitate situations to practice new skills in the classroom, then build action plans to integrate these skills into meeting actual work goals. Employees are not left wondering what to do next when the training is complete.

Experience

We've been there.

Our employees and associates have faced the same challenges that our customer is faced with. We have experienced the ups and downs of transition, re-engineering and budget cuts. We know first hand how difficult it is to make change–even for the better. Even more importantly, we’ve experienced the rewards of recognizing the need for change and applying the necessary actions and effort to make positive lasting change.